The Golf House Terms of Use

Article 1 (Scope of Application)

These terms and conditions apply to the membership-based golf club (hereinafter referred to as the “Club”) operated by ACROX LLC (hereinafter referred to as the “Company”) under the name “THE GOLF HOUSE” and all related and derivative services.

Article 2 (Membership System)

The Club operates on a membership basis. Individuals who join the Club are referred to as “Members.”
To join the Club, individuals must agree to these terms and other rules set by the Company and submit the prescribed membership application form (including digital applications via web-based or electronic records, hereinafter referred to as the “Membership Application Form”).
Applicants who submit the Membership Application Form and are deemed appropriate by the Company as Members will be granted Club membership upon concluding the necessary contracts, allowing them to use the Club facilities.
Minors are not eligible for membership.
Members must comply with these terms, the regulations of the facilities in which the Club is located, and all other rules set by the Company.

Article 3 (Eligibility for Membership)

Individuals falling under any of the following categories are not eligible for Club membership:
(1) Those who cannot comply with these terms and the Club’s regulations.
(2) Those whose identity cannot be confirmed as the individual listed in the Membership Application Form.
(3) Those who are or have been associated with organized crime groups or other antisocial organizations, or have close relationships with such groups.
(4) Those with contagious diseases or other illnesses that pose a risk of transmission to others.
(5) Those engaging in conduct that violates public morals.
(6) Others whom the Club deems unsuitable for membership.

Article 4 (Membership Fees and Other Charges)

Members must pay the Club membership fee, enrollment fee, and other fees specified by the Company (hereinafter collectively referred to as “Membership Fees”) using the prescribed payment method.
Membership fees for the upcoming month must be paid by the 20th of the preceding month. However, the payment deadline for the initial membership fee upon joining will be separately determined.
Members must pay the full amount of the Membership Fees regardless of actual Club usage. Paid fees are non-refundable except as otherwise specified in these terms.
The Company may revise the Membership Fees. In such cases, Members will be notified at least two weeks before the effective date.
If a Member fails to pay the Membership Fees or other obligations by the due date, they must pay a late fee calculated at an annual rate of 14.6% from the day after the due date until full payment. Any transfer fees or other necessary costs will be borne by the Member.

Article 5 (Entry and Exit Management System)

The Company grants Members the use of an entry and exit management system application or other necessary systems for Club usage (hereinafter referred to as the “Security Key”).
Members must use their assigned Security Key to enter the Club. If a Member cannot use the Security Key, they are not permitted to enter.
The Security Key may only be used by the assigned Member or an individual authorized by the Company. Unauthorized use by others is strictly prohibited.
Members may not lend their Security Key to third parties unless explicitly permitted by the Company.
In case of loss, theft, or damage of the Security Key, the Member must immediately report the incident to the Company and provide details. If deemed appropriate by the Company, a replacement Security Key may be issued.

Article 6 (Use of the Club by Non-Members)

Regular Members may bring one guest per visit, while Premium Members may bring up to three guests per visit, subject to the Member’s accompaniment and the Company’s policies.

Article 7 (Membership Plan Changes)

Members who wish to change their membership plan must complete the prescribed procedures by the 10th of the month prior to the desired change. The new plan will take effect from the first day of the following month.

Article 8 (Compliance Requirements)

Members must adhere to the following requirements in addition to those separately outlined in these terms:
(1) Follow the rules posted in the Club, customary rules, and instructions from the Company.
(2) Refrain from selling goods, conducting business activities, soliciting loans, engaging in political activities, requesting unauthorized survey participation, or collecting signatures within the Club premises.
(3) Do not bring dangerous objects, weapons, or items that may damage the facility or equipment.
(4) Do not touch others’ belongings without legitimate reasons.
(5) Do not bring unauthorized individuals into the Club.
(6) Avoid loud or disruptive behavior that may disturb other users or staff.
(7) Do not stalk, follow, or inappropriately approach other users or staff.
(8) Do not engage in persistent or unwarranted conversations with staff.
(9) Do not bring animals into the facility, except for authorized service animals.
(10) Do not interfere with other users’ ability to enjoy the Club.
(11) Do not engage in behavior that disrupts the Club’s order, reputation, or integrity.
(12) Do not damage or threaten the property, equipment, or personal safety of others.
(13) No smoking is allowed inside the Club premises.
(14) The following actions are prohibited in golf booths:
① Swinging outside the designated area or in an unsafe manner.
② Entering booths, passageways, or booth surroundings without authorization.
③ Moving or misusing booth equipment.
④ Using golf balls other than those provided by the Club.
⑤ Taking Club golf balls or equipment outside the facility.
⑥ Observing etiquette and safety precautions:

Be mindful of surrounding booths, walls, pillars, and ceilings.
Exercise caution when collecting or placing golf balls.
Leave the booth promptly after use.

Article 9 (Denial of Entry and Expulsion)

The Company may prohibit entry or expel individuals who fall under any of the following:
(1) Those who violate these terms or other Club regulations.
(2) Those who do not meet the membership eligibility criteria or have ceased to meet them after joining.
(3) Those deemed unfit for Club use due to illness, drug use, or other conditions.
(4) Those with extremely unclean personal hygiene or attire.
(5) Those who enter without authorization or without using the Security Key.
(6) Those who bring unauthorized guests into the Club.
(7) Those who are one month or more overdue in Membership Fee payments.
(8) Any other individual whom the Company deems should be denied entry or expelled.
Members who are prohibited from entering the Club must continue to pay Membership Fees during the prohibition period.

Article 10 (Membership Cancellation)

Members (excluding those on an annual plan) may cancel their membership by completing the required procedures, with cancellation effective at the end of the requested month. This process must be completed using the prescribed digital method, and cancellation is confirmed upon receipt by the Company.
Cancellation requests must be submitted by the 10th of the desired month. If submitted after the 11th, cancellation will be effective at the end of the following month.
Annual plan Members may only cancel at the end of the 12th month from their enrollment (hereinafter referred to as the “Eligible Cancellation Month”). The cancellation procedure follows the rules in paragraphs 1 and 2, except that paragraph 2’s provision regarding post-11th submissions does not apply.
If an annual plan Member does not submit a cancellation request by the 10th of their Eligible Cancellation Month, the membership will be automatically renewed for another 12-month term.
Until cancellation is finalized, Members are liable for Membership Fees regardless of Club usage.
Any outstanding Membership Fees must be fully paid at the time of cancellation.

Article 11 (Notification of Changes)

If a member’s information provided in the membership application form changes, the member must promptly notify the Company by following the prescribed procedures.
Notifications from the Company or the Club to members shall be sent to the address or email address provided by the member. Such notifications shall be deemed effective upon dispatch, and the Company shall not be responsible for non-delivery or delays after dispatch.

Article 12 (Expulsion from Membership)

The Company may forcibly terminate a membership (“expulsion”) if a member falls under any of the following circumstances:(1) Failure to comply with these Terms (including, but not limited to, Article 8) and related rules.
(2) Engaging in actions, inside or outside the Club, that violate laws, regulations, or public order and morals, and are deemed to impact Club operations.
(3) Being found to lack the qualifications required under Article 3 at the time of joining, or losing such qualifications after joining (including cases where false information was provided or significant facts related to membership eligibility were intentionally omitted).
(4) Failing to pay membership fees or other charges for one month or more.
(5) Exhibiting inappropriate behavior as a member, with no expectation of improvement.
Expelled members shall lose the right to use all Company services immediately upon expulsion.
Membership fees or other pre-paid amounts will not be refunded to expelled members.
Expelled members shall be permanently prohibited from using any Company services in the future.

Article 13 (Loss of Membership)

A member shall automatically lose their membership under the following circumstances:(1) Voluntary withdrawal or expulsion.
(2) Death (for individuals) or dissolution (for corporations).
(3) Closure of the Club.
In the cases of (2) and (3) above, membership fees for the month in which the membership is lost shall be settled on a prorated basis.

Article 14 (Non-Transferability of Membership)

Membership is strictly personal and may not be transferred, sold, gifted, inherited, lent, pledged, or used as collateral in any form.

Article 15 (Business Days and Hours)

The Club’s business days and hours shall be determined separately. However, they may change without prior notice due to weather disasters or other reasons.

Article 16 (Restrictions on Club Facility Use)

The Company may restrict access to part or all of the Club facilities under the following circumstances. Unless otherwise specified, such restrictions do not alter the member’s obligation to pay membership fees.(1) When the Company determines that weather or disasters make it difficult to operate.
(2) When inspecting, repairing, or renovating facilities and equipment (including emergency repairs).
(3) Due to legal changes, government regulations, significant economic or social changes, or other unavoidable circumstances.
(4) When a temporary closure is deemed necessary.
Such restrictions shall be announced in advance via the Club’s website or at the Club, except in urgent situations.

Article 17 (Closure or Modification of Club Facilities)

The Company may close or modify part or all of the Club facilities under the following circumstances:(1) When the Company determines that weather or disasters make continued operation impossible.
(2) Due to legal changes, government regulations, significant economic or social changes, or other unavoidable business circumstances.
If a closure or modification lasts for less than one month, members remain obligated to pay membership fees and will not be entitled to alternative services or compensation.

Article 18 (Liability for Damages)

The Club is not responsible for any loss, theft, injury, or other incidents within the Club, except in cases of intentional misconduct or gross negligence by the Club.
Members and their guests must compensate the Club or third parties for any damages caused by their actions.
Members are jointly liable for damages caused by their guests.

Article 19 (Notices and Announcements)

Notices and announcements regarding the Club shall be made via designated locations within the Club or electronically (e.g., email).

Article 20 (Revisions to Terms and Conditions)

The Company may revise these Terms, detailed regulations, usage rules, and other operational and management policies. The latest version shall apply to all members from the revision date.

Article 21 (Jurisdiction)

If litigation arises regarding these Terms or Club use, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

Supplementary Provisions: These Terms shall take effect on September 1, 2021.